Retrace helps oral health care providers get paid accurately and instantly with a complete billing and office solution that connects your entire practice.
Validation
We’re taking the guesswork out of coverage, treatment plans, and reimbursement to give you and your members peace of mind.
Transparency
We’re using data and connectivity to help you make sense of a traditionally fragmented process.
Simplicity
We’re streamlining admin and office work so your time can be spent helping patients, not chasing paperwork.
Innovation
We’re making the oral health care payment system better for everyone with intelligent automation that saves time and stress.
What We Do
There was a gap in the oral health
care system. We filled it.
We handle the confusion of navigating multiple disjointed systems by
seamlessly connecting providers, patients, and payers with an end-to-end
solution that’s tailored to your workflows.
Getting paid for dental
work doesn’t have to feel
like pulling teeth
We help streamline oral health care plans and practices with intelligent automation to make getting paid a lot less work.
Who We Serve
Pioneering more painless payments
for payers, providers, and patients
Providers
Instant, accurate payments for top providers.
Retrace is a better way for the best oral health care providers to get paid. Our complete billing and office solutions makes getting paid effortless, so you and your staff can put your effort into what really matters to you, from quality patient care to growing your practice.
- Get paid instantly and accurately
- Get paid with one fee and unlimited usage
- 99% clean claim rate – no more claims denials
- Real time determination of benefits, coverage, and eligibility
Payers
Retrace adapts to your workflow to simplify claims processing.
We give you one centralized system for all claims support documents, which leads to easier provider communication, treatment plan reassurance for providers and patients, and better oral health care visits for all.
- 98% Auto Adjudication
- 99% clean claim rate
- 99% payment accuracy
Patients
No more surprise bills.
We know that dental visits are tough enough without worrying about payments. That’s why we seamlessly connect your oral health professional with your insurance company. We make communication smoother between them, so you can get:
- A comprehensive treatment plan
- Clarity on what insurance will cover before any procedure is done
- Reimbursed instantly after treatment
Straightening the oral health care
payment process
Pre-visit
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Get instant treatment validation for more confident patient conversations and care.
At-visit
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We validate claims for accuracy now, so your staff doesn’t have to follow-up later.
End-to-end
solutions
We pioneered tools that utilize intelligent automation to streamline the entire patient experience, automating tasks to help providers get paid quickly, easily and on time.
99%
Clean claims rate,
meaning fewer follow-ups
98%
Claims auto-adjudication rate,
reducing claim cycle time
0%
Transaction fees, one low monthly cost
Instant
Payment processing
Creating the groundwork for value-based care
Without Retrace, the systems for filing a claim and getting reimbursement are disjointed. This leads to oral health care providers and their back offices to waste time navigating each system separately, causing slow downs in payments and less time creating the best outcomes for patients.
With Retrace you treat the toothaches while we take care of the billing and payment headaches. We simplify every step of the payment process, making the whole experience more connected, streamlined, and automated, so providers gain peace of mind and instant payments.
Built for security and compliance
The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for sensitive patient data protection. Companies that deal with protected health information (PHI) must have physical, network, and process security measures in place and follow them to ensure HIPAA Compliance.
AICPA SOC 2 Type II is the standard of trust for Fortune 500 companies. Retrace has successfully passed the rigorous audit of SOC 2 Type II, resulting in the assurance that the controls of service organization for its data security, confidentiality and privacy of the information processed meets industry standards.
